Description

Détails de l'opportunité

Plan International

Lomé, Togo

Poste N°01: Sponsorship Manager

ROLE PROFILE

Title: Sponsorship Manager
Functional Area: Program Implementation
Reports to: Country Director
Location: Lomé
Travel required: yes
Grade: E

role PURPOSE

The Role of the Sponsorship Manager consists in :

Ensuring continuous relations with sponsors to have their support for the implementation of the country strategy.

Supporting the communications between children and sponsors for the children and their communities development.

Establishing and making sustainable relations with sponsors through National Organizations in abroad to bring continuously their support to the children communities for the latter development

Helping children and youth acquire new habits of participation in their communities development.

Managing accurately the resources allocated to sponsorship communications area.

Dimensions of the Role

High finance responsibility in project sponsorship;

Manages and develops the Program of Sponsorship Department

The SM technically supervises the Sponsorship Coordinators and Assistants based in the PIIAs

1 Accountabilities

Manages country sponsorship activities in a prudent manner. To do this:

Performs sponsorship strategic and tactical planning to bring in innovations and best practices in country

Manages the country caseload (new and existing quota) in collaboration with the Program Influence and Implementation Areas (PIIA) Managers for approval by the Country Director

Makes sure that the sponsorship communication activities are in line with the organization’s requirements and Sponsorship Manual guidelines, policies and processes

Prepares, informs, shares and updates all sponsorship policies, processes and procedures

Complies with Plan International’s child protection policy in sponsorship

Develops contacts with other child sponsorship organizations for consensus on areas of operations

Manage all sponsor visits to the country and ensures they are done in a professional and coordinated manner

Prepares guidelines for the process of identifying eligible children for the sponsorship program

Trains PIIA staff, and ensures that children’s club members and local based organization are also trained on sponsorship communication activities, policies and processes

Provides technical support for the PIIAs in the production of sponsorship communication package: AOs (Areas Overview), AUs (Areas Update), , G/CMSC (Graduation, Cancellation Memo of the Sponsored Child) SCI and SCU (Sponsored Child Introduction, Sponsored Child Update) and other sponsorship communication materials

Ensures Gender mainstreaming in sponsorship activities and maintains gender sensitivity to staff and associates

Ensures 100% accuracy of data, timeliness and quality of all sponsorship communications products in country

Prepares growth and phase out plans with the PIIAMs in line with the sponsorship Manual and effectively manage the process

Complies with sponsorship policies and procedures, as described in the Sponsorship Manual

Provides support to PIIAs proactively

Makes sure that Plan International Togo has an effective working relationship with National Offices, WACA and GH with respect to sponsorship

Makes sure that all Plan International sponsorship systems are working and issues reported to helpdesk on time

Makes sure that the country attains not less than 98% sponsorship communications production each month

Makes sure that all sponsorship staff have the correct access rights to ChildData for smooth operations at PIIA and CO level

With the support of the PIIAMs, ensures that the status of sponsored children are checked periodically and National offices updated of any direct changes immediately

With the support of the PIIAMs, ensures that Sponsored Children are visited at least once annually and summary of status reported as per agreed local processes

With the support of the Sponsorship Coordinators, ensures that NOIs are managed in a timely and professional manner in country

With the support of all staff, ensures that sponsors visits are managed effectively, taking into account Plan International Child/ Youth Safeguarding Policy

Prepares weekly communications production status report for the attention of the Country Director

Supports in the supervision and evaluation of sponsorship staff and agents at the PIIA level

Adheres to the local sponsor visit guidelines and process

Identifies and solves sponsorship operational and tactical issues in a timely and effective manner.

Prepares, monitors and implements annual sponsorship operational plans for the country

Builds the capacity of field staff and ensures they are updated with sponsorship policy, processes and new developments

Ensures adequate availability of logistics for sponsorship activities in the country

Organizes, attends and participates in all sponsorship meetings

Conducts quarterly field visits, submit reports and act on it

Fulfills Plan International’s Child / Youth Safeguarding Policy by making sure all sponsorship activities, processes and documents at PIIA level are in line with Plan International’s Child / Youth Safeguarding policy

Performs any other duties to be assigned by the Country Director to support the achievement of organizational goals.

Criteria for performance

Evaluation of the sponsorship related sections of the Country Strategic Plan;

Goals for sponsorship quality;

Accountability standards of effectiveness and efficiency in the achievement of sponsorship related country goals;

Best practices and learning into the country;

Sponsorship staff managed and developed;

Recommendations formulated and translated in the facts to improve the activities of the Department;

Number of communications effectively managed;

Significant contributions in the meetings of the CMT.

DEALING WITH PROBLEMS

Partners of NOs level satisfied for the quality of National communications

Motivating and bringing staff and partners to high levels of performance requires a creative and effective management style;

Ability to think strategically, recognize program and persuade colleagues of opportunities that Plan International should exploit;

Using your technical knowledge effectively and knowing when to seek additional support.

KEY RELATIONSHIPS

The Sponsorship Manager works closely:

In Internal with:

The Resource Mobilization Manager to draw up the sponsorship operational plan ;

All PIIA’s Sponsorship Coordinators to implement the operational plan ;

The Head of Program Implementation to ensure the quality and the program effectiveness with assiduous use of funds and meeting all Plan International delivery standards.

In external with:

The communities for empowerment to carry up children development purpose by themselves;

The NOs for the quality of the reports and the communications;

The Partners at national and regional levels for best practices

Compliance with Plan’s global policies

Ensures that Plan International’s global policies for Safeguarding Children and Young People and Gender Equality and Inclusion are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Medium level contact:

Medium level contact with childre

Technical expertise, skills and knowledge

Qualification, Skills, Experience and Behaviors Required to Achieve Role’s Objectives:

Qualification

Master’s degree/equivalent in Marketing/PR/Communications or Development studies/ Social Sciences or related area

Skills & experience

Demonstrated record of excellence in sponsorship or grants support, years professional experience, at least 5 years’ experience in a similar role.

Behaviours

Speaks, reads and writes English fluently,

Proven ability and willingness to learn another language quickly.

Acts according to Plan international four values of Behaviours

Leadership Behaviours:

Lead by example his / her supervisees

Plan for mid and long term

Face promptly and resolve any problem

Results oriented

Team leader

Desirable: Work to be a special model for all colleagues

Physical Environment

Based in the Country Office located in Lome with 50% extensive travel in program areas and abroad.

Level of contact with children

Mid contact: Occasional interaction with children.

Child Safeguarding policy:

The Sponsorship Manager’s contact with children is medium.

The Sponsorship Manager should comply with the Child and Youth Safeguarding Policy. He/she should align his/her activities with the norms and standards of that policy as far as he/she is concerned. His/her activities should well be aligned with the Business Standard four of Safeguarding Policy: Safe Child Sponsorship. Moreover, he/she is bound with the other standards any time children and youth protection must be promoted.

Plan International’s Values in Practice

We are open and accountable

Promotes a culture of openness and transparency, including with sponsors and donors.

Holds self and others accountable to achieve the highest standards of integrity.

Consistent and fair in the treatment of people.

Open about mistakes and keen to learn from them.

Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

Articulates a clear purpose for staff and sets high expectations.

Creates a climate of continuous improvement, open to challenge and new ideas.

Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.

Evidence-based and evaluates effectiveness.

We work well together

Seeks constructive outcomes, listens to others, willing to compromise when appropriate.

Builds constructive relationships across Plan International to support our shared goals.

Develops trusting and ‘win-win’ relationships with funders, partners and communities.

Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

We empower our staff to give their best and develop their potential

We respect all people, appreciate differences and challenge equality in our programs and our workplace

We support children, girls and young people to increase their confidence and to change their own lives.

Lieu de travail: Bureau National / Lome
Type de role: Sponsorship Manager
Se rapporte au: Representante araesidente
Niveau: E

Date limite: 20 janvier 2023

L’application anticipée est encouragée, car nous examinerons les demandes tout au long de la période publicitaire et nous nous réservons le droit de fermer l'annonce en avant la date limite de dépôt des candidatures.

Une série de contrôles préalables à l'embauche seront effectués conformément à la politique de Plan International sur la protection des enfants et des jeunes.

En tant qu'organisation internationale de développement communautaire centrée sur l'enfant, Plan International s'engage pleinement à promouvoir la réalisation des droits de l'enfant, y compris leur droit à la protection contre la violence et les abus. Cela signifie que nous avons des responsabilités particulières envers les enfants avec lesquels nous entrons en contact.

Plan International croit que dans un monde où les enfants font face à tant de menaces, il est de notre devoir de veiller à ce que nous, en tant qu'organisation, fassions tout ce qui est en notre pouvoir pour assurer la sécurité des enfants. Nous ne devons en aucun cas contribuer à nuire aux enfants ou à les mettre en danger.

Plan International mène une politique d'égalité des chances et encourage activement la diversité en accueillant des candidatures provenant de tous les domaines de la communauté internationale

POSTULER

PosteN°02: Risk Management and Internal Control Manager

ROLE PROFILE

Title	Risk Management and Internal Control Manager
Functional Area	Global Assurance
Reports to	Country Director
Location	Country office	Travel required	up to 60% at national level and 5% international level

role PURPOSE

The purpose of the position is to evaluate and provide reasonable assurance that risk management, control, and governance systems are functioning, and reports risk management issues and internal controls deficiencies identified to the Country Director (CD) with the recommendations for improvement.

Dimensions of the Role

The internal controller contributes to the improvement of the overall functioning of Plan International Togo. The post holder will:

Directly report to the CD independent from any department or office.

Have matrix work relation Regional Risk Management and Control Advisor.

Work closely with all departments and offices to identify potential risks, and tests the control measures.

Manage a relatively small budget for ones work related travels and accommodation.

Accountabilities

Analyzes the success factors and the internal risks and external challenges the organization faces.

Makes an annual plan of control based on the degree of risks identified by the management, as well as contingency control schedule.

Performs controls within Plan International Togo and its partners.

Makes recommendations on the basis of appropriate systems to improve management of resources and better risk management.

Ensures the proper understanding and proper application of the procedures and guidelines by the staff and the partners.

Promotes learning and prevention.

Contributes to building the capacities of partners, including communities, to successfully apply their skills and resources to achieve their goals and meet the expectations of all stakeholders.

Alerts the CD in case of the allegation of the breach of code of conduct and procedure manual and/or specific donor agreement, as well as the misuse of Plan’s property.

Proceed with a first-hand investigation on the allegation as requested.

Providing Assurance:

Planning, monitoring and quality review of Assurance engagements on key systems, processes, policies and controls carried out at the Country level.

Develops a Financial Year (FY) workplan for the country/specific area of work, as agreed with the Country Director, that provides assurance on key systems, processes, policies and controls in Plan International Togo

Prepares and monitors budget to implement the Annual workplan

Reviews ongoing assurance assignments on the workplan in line with International Standards on internal auditing

Prepares Reports to relevant stakeholders on assurance engagement assignments undertaken

Monitors the process of management’s Actions in response to Assurance Reviews.

Change Management, management support and learning:

Influences change within and across the organization to strengthen risk management, accountability and effectiveness and supports management in improving operations and to provide a platform for learning across Plan.

Provides practical recommendations on how to improve systems, processes, policies and controls

Facilitates the sharing of learning, based on best practices or from different units within the organization as well from best standards and practices from the industry

Provides technical support in network meetings and other organizational trainings focusing on risk management and effectiveness of the control framework

Provides advice to CLT on systems, processes and policy reviews, in agreement with the Country Director

Actively participates in Regional and other leadership meetings to provide strategic input on risk management

Contributes to the induction of New County Leadership Team members upon request on risk management, effectiveness of the control framework and the role of quality assurance

Relationship Management

Builds relationships with internal and external stakeholders to facilitate conduct of quality assurance engagements and exchange of knowledge on assurance best practices

Builds relationships with key internal stakeholders mainly program unit and country management to facilitate the conduct of quality assurance engagements and identify appropriate areas for management support.

Interact with other quality assurance functions from local and other INGOs, local INGOs and the donor community to exchange knowledge and learn on assurance best practices and developments in risk management.

Accesses and supports professional networks and communities of practice

Dealing with Problems:

Working across a large geographical area and multiple countries with languages that require strategic choices to be made on the prioritisation of assurance needs to be addressed

The role works with management at country, regional, International Headquarters and National Offices level. This places a requirement for the development of excellent working relationships and communication that is greater than in more regular management relationships

Deciding which assignments to prioritise given the many competing assurance needs of the various stakeholders in the region and the wider organisation

Finding effective assurance solutions to countries with varying and rapidly changing risk levels

Advising management at different levels in the organisation on effective risk management and accountability.

Making effective recommendations to management on how to improve the control framework and manage risks in various contexts and across different functions

Influencing management to implement recommendations made from assurance review

Identifies, analyzes and documents all success factors and risks facing Plan and its partners in the country. Updates that analysis as often as needed and reports them to management and provides his/her recommendations for validation or improvement of risk management and overall internal control system.

Helps in identification of capacity building needs with regards to staff, partners and community understanding and compliance to Internal Controls procedures.

Provides training and technical support to Plan partners and communities to best practices with regards to Plan finance and administrative policies and procedures.

Ensures the existence and use of effective internal controls

Children safeguarding, protection and Gender Equality

Ensures that Plan International’s global policies for Child Protection (CPP) and Gender Equality and Inclusion (GEI) are fully embedded in accordance with the principles and requirements of the policy including relevant Implementation Standards and Guidelines as applicable to their area of responsibility. This includes, but is not limited to, ensuring staff and associates are aware of and understand their responsibilities under these policies and Plan International’s Code of Conduct (CoC), their relevance to their area of work, and that concerns are reported and managed in accordance with the appropriate procedures.

Key relationships

Direct working relationship

Working contact	Level
Country Director and the CLT	High
Program Team Field based staff Financial staff Administration staff Grant staff HR staff CBO and other partners Suppliers	Medium

Technical expertise, skills and knowledge

Knowledge and Experience

Essential

Have at least Bac+4 years degree in Audit OR equivalent.

Mastery of audit procedures and internal control mechanisms

Analytical skills

Communication skills in appropriate to the audience

Proficient in computer skills and use of relevant software and other applications, e.g. Word processing, spreadsheet, database, Internet

Perfect spoken and written French

Functional written and spoken English

Have at least 07 years of experience, including experience in auditing NGOs

Have good report writing skills in both English and French

Be available and able to work under pressure

Be able to make very frequent field trips

Integrity

Extensive practical experience of at least five years in risk-based auditing;

Desirable

Knowledge of programme and project implementation is an added advantage;

At least 3 years’ experience in similar position with a recognized institution preferably an international NGO.

Skills:

Ability to train and mentor staff, partners and communities

Good analytical and synthesis skills

Ability to study and quickly understand new operating environment and organizational systems.

Good communication skills (written and oral)

Good listening and negotiating skills

Independence and objectivity, you should be able to work with minimum supervision

Organized, methodical and meticulous

Behaviour:

Promoting high performance

Open to feedback and willing to try new approaches and processes

Excellent Team spirit.

Promotes innovation, learning and transparency

Communicates effectively and enthusiastically as appropriate to the audience

Gains, develops and retains credibility

Behaves consistently in their approach to work and decision making

Plan International’s Values in Practice

We are open and accountable

Promotes a culture of openness and transparency, including with sponsors and donors.

Holds self and others accountable to achieve the highest standards of integrity.

Consistent and fair in the treatment of people.

Open about mistakes and keen to learn from them.

Accountable for ensuring we are a safe organisation for all children, girls & young people

We strive for lasting impact

Articulates a clear purpose for staff and sets high expectations.

Creates a climate of continuous improvement, open to challenge and new ideas.

Focuses resources to drive change and maximise long-term impact, responsive to changed priorities or crises.

Evidence-based and evaluates effectiveness.

We work well together

Seeks constructive outcomes, listens to others, willing to compromise when appropriate.

Builds constructive relationships across Plan International to support our shared goals.

Develops trusting and ‘win-win’ relationships with funders, partners and communities.

Engages and works well with others outside the organization to build a better world for girls and all children.

We are inclusive and empowering

Seeks constructive outcomes, listens to others, willing to compromise when appropriate.

Builds constructive relationships across Plan International to support our shared goals.

Develops trusting and ‘win-win’ relationships with funders, partners and communities.

Engages and works well with others outside the organization to build a better world for girls and all children.

Physical Environment

The position is based in the Country Office at Lomé. The post holder will travel frequently (up to 60%) at national level (Togo) and 5% international level

Level of contact with children

Low contact: No contact or very low frequency of interaction

Lieu de travail: Bureau National / Lome

Type de role: Risk Management and Internal Control Manager

Se rapporte au: Representante Residente

Niveau: D2

Date limite: 20 janvier 2023

Une série de contrôles préalables à l'embauche seront effectués conformément à la politique de Plan International sur la protection des enfants et des jeunes.

Plan International mène une politique d'égalité des chances et encourage activement la diversité en accueillant des candidatures provenant de tous les domaines de la communauté internationale.

POSTULER

Plan International au Togo recrute: (02 postes) H/F

Détails de l'opportunité

Plan International